Support

A range of support materials is available to assist all users of the iMTL Portal. Please login to the portal to access the following:

• FAQs
• Quick Guides
• Video Tutorials

For technical assistance, please Contact

• 6848-8900 (Mon - Fri 7am - 7pm, Sat 7am - 2pm, excluding Public Holidays)
• helpdesk@mail-imtl.moe.edu.sg

For new account creation matters, please Contact

• imtlportal@moe.gov.sg

For transfer, creation or termination of iMTL account, please approach your school’s iMTL Admin/Coordinator for help to fill up the requested form(s).

• Staff: Template for iMTL Staff Account Creation Transfer and Termination_2019.xlsx
• Student: Template for iMTL Student Account Creation Transfer and Termination_2019.xlsx